Same lame response that they are regulated by the gaming commission which is them or people they pay to not tell the truth, or payouts are random, again lies!!! I'd love to have a real investigation done on this casino and the public get real answers as to why these lies are okay when this place is raking in the money. Anytime you observe individuals leaving from where ever they are located in the main frame of the business, why is it all white employees? Why is it also when guest complain about the way this casino operates the response you get back is false!!! They say 'I hope your luck gets better', which is solely controlled by the casino and they know it!!! Also take a look at the responses they give on this site to negative reviews.

I would like to know why it is that there are no African American staff working in the management level at this casino. We used to come and stay and golf but not sure we will do that either anymore. I am just so sad how this venue has changed. I realize I am going somewhere with smoke but this was terrible and I wasn't surrounded by smokers near me. Last time I ate there which has been a few years it was one of the best buffets ever! The casino was so darn smokey my eyes hurt and a headache uldn't wait to get home and shower. The fish was dry and the deep fried was skinny and uldn't hardly cut it with a knife let alone a fork. I had 25 other cards with my name on and a husband there with all his cards and players card with same address but there was no way they were going to let me get that $5.ok.dropped that and not a big loss but then we went to the buffet thinking it would be 't and for $22.95 it was fish Friday.I can't say anything I ate was worth a second helping or even a second bite except the soup. I couldn't remember my pin and because I had just went for my drivers license.because it expired on my birthday and my licensed was punched invalid they would not let me reset my pin.

It started to disappoint when I tried to use my card for my birthday promotions but I was only given $5 on a spin.the rest were good the week of your birthday and this was a Friday.birthday the following Monday.promotions not good yet. Besides the concert which was Great everything else was disappointing! I used to consider Mystic as being the best casino/venue in our area.

After looking at hotel room prices I decided I would rather save that money and come home.to$$$$, We made the right decision.

My Husband purchased Sara Evens, Raelynn and Kalie Shorr tickets for my birthday weekend.

Mystic lake casino review